Deputy Manager

Deputy Manager - CQC

Cambian Shap Road

Contract Type: Full Time, Permanent (42 Hours per week)

Salary: £35,730.24 per annum

Location: Kendal, Cumbria

An exciting opportunity to join our growing team is here!

Closing date for applications will be Sunday 23rd November with interviews taking place Friday 28th November.

Due to the growth of our service, we are looking for a Deputy Manager to join us, working across the already established Cambian Shap Road and our NEW PROVISION, Ivy Cottage, soon to open within the local area!

About us:

With an Outstanding CQC judgment. Cambian Shap Road is probably one of the best residential care homes of its type in the county. Located in the picturesque town of Kendal it provides exceptional care and support for young adults with Learning Disabilities and or challenges within the autistic spectrum. The home is a registered 4-bedroom house for young adults and they are closely supported to live as independent a life as possible and be a big part of the local community. We aspire for all of our people to be the best they can be as themselves whilst preparing them for future opportunities and/or lifelong fulfilment.

If you join us you will be working between Shap Road and our soon to open new service, with a group of young adults who are very happy and safe and who show high levels of respect and kindness towards each other. The life skills, support and care that we provide makes a significantly positive difference to their lives and parents have commented that the exemplary support their children receive has, ‘changed their lives and given them hope’.

The Role:

This post involves supporting the Registered Manager in the day to day running of residential care service, and deputising in their absence.

This role is about ensuring that high standards are maintained in the context of staffing, delegated budgets, resources, fabric of the buildings and the health and welfare of residents, to ensure conformity with Care Quality Commission (CQC) expectations and standards of quality and safety.

The emphasis is upon effective management of a number of care staff, which involves motivating, coaching, managing performance via supervision/appraisal and appraising the quality of care that staff provide to the residents. This role is critical in ensuring that the CQC standards of quality and safety are exceeded. It also provided the opportunity to develop and improve practice.

Important qualities of this role include an understanding of what ‘outstanding care’ looks like, being an excellent role model, conducting yourself in a professional manner and being able to relate to staff in a supportive and motivational manner. It is important that you adhere to all policies and procedures.

The process of managing and running the residential care service will be open and transparent, respecting the privacy and dignity of our residents; supporting them in their day to day decisions with respect to the care they are to receive, taking into account their wishes and feelings where appropriate.

Due to the nature of this role we do require you to hold a full UK driving licence so that you have the ability to drive our work vehicles and work between services.

Key Duties and Responsibilities:

• To provide leadership, guidance and management, communicating a clear sense of direction which staff understand and are able to relate to in the aims and purposes of the home.
• Ensure that all staff for whom you are responsible are putting policy into practice and are either performing to expected standards or, that you are/have been actively addressing the issues effectively.
• Contribute fully to making teams work effectively by striving to build positive relationships. You must give and receive constructive feedback aimed at developing the quality of relationships and performance.
• Provide and ensure from care staff, high professional standards of record keeping, reports, home correspondence and communication, ensuring these are maintained, up to date and accurate. This also includes maintaining good communication systems such as handover, logbooks, diaries, notice boards and staff meetings.
• Ensure that good quality working relationships are built and maintained between residents and staff at all levels and that withdrawal from these relationships is done appropriately.
• Develop and maintain good working relationships with the necessary stakeholders e.g. parents, social workers etc.

For a more in depth understandin