Care Professional

Objective  
To provide a variety of non-medical services that allow clients to remain in their own homes and to enhance the quality of their life. To help clients and their families meet the challenges of aging with dignity, pride, care and compassion.

Primary Responsibilities

Reflect the core values of Home Instead franchise
Contribute to a positive living environment to enhance a client’s quality of life
Document daily activities and report any significant changes in a client’s needs or living conditions
Maintain regular communication with line manager and office staff

Companionship Services which could include, but are not limited to:

Offer companionship and conversation
Monitor diet and eating
Stimulate and encourage through a variety of activities (for example clothing selection, hobbies and crafts)
Arrange and provide reminders for appointments, activities and outings
Help with travel arrangements
Organise mail and write letters
Assist with walking (lending an arm to steady)
Accompany to appointments and social events (for example visiting friends or family, lunch, club meetings)

Home Help Services which could include, but are not limited to:

Run errands / collect prescriptions etc
Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, washing and ironing, taking out rubbish, caring for houseplants etc.)
Organise and tidy cupboards and check food expiry dates
Plan prepare and tidy away meals
Answer the door
Assist with pet care
Supervise home maintenance
Help with shopping and oversee home deliveries

Personal Care Services which could include, but are not limited to:

Provide medication reminders
Help with bathing, dressing and grooming
Help with continence care
Assist to eat and drink
Provide Dementia / Alzheimer care
Provide respite / convalescence care
Assist with morning/wake up and or evening/tuck in

Secondary Responsibilities 

Participate in company sponsored training and social events including Care Professional meetings
Report hours according to office policy & communicate changes in availability in a timely manner
Participate in PEAQ engagement Survey
Document client information in Client and Life Journal
May require you to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle
Perform other reasonable duties as assigned

Essential Criteria

Ability to treat and care for clients and their property with dignity and respect
Ability to adapt to various living environments and locations
Ability to listen, communicate clearly and build relationships with clients and their families in a friendly and pleasant manner
Willingness to work and communicate professionally with Home Instead Senior Care office teams and other social and health care professionals
Respect for people with different backgrounds and beliefs to your own and who may have a range of medical conditions. Commitment to non-discriminatory care practice
Willing to seek guidance when needed and follow instructions
Excellent time keeper who is organized and reliable
Ability to adapt to change quickly and make common sense decisions at short notice
Good hygiene practice, including personal hygiene and a smart appearance
Good level of stamina and fitness to meet the physical demands of the job
This role will require you to obtain an Enhanced Disclosure from the relevant body
Class 1 business insurance (if using own car for business purposes)