Community Team Lead for Home Care

Organisation
Social Care in Action
Reference
CLI-201
Location
Southampton
Salary / Benefits
Salary based on 37.5 hours per week - £25,613.25
Contract Type
Expiry Date
15/05/2025
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Be a Leader in Person-Centred Care with SCA Care – Where Every Day Makes a Difference

Are you passionate about providing outstanding care and leading from the front? Do you have experience supervising care teams and want to make a real difference to people’s lives in your community?

SCA Care is looking for a motivated and compassionate Community Team Lead to help oversee our Home Care services. You’ll work closely with our Registered Manager and Care Coordinator to support and supervise care staff, deliver high-quality, person-centred care, and ensure our services meet and exceed expectations.

?? About the Role

As a Community Team Lead, you’ll split your time between the office and the community – providing hands-on support, supervising staff, and maintaining compliance standards. You’ll play a vital role in setting up new care packages, mentoring staff, ensuring safety and dignity for our customers, and being a key point of contact between customers, care workers, and the office team.

?? Key Responsibilities Include:

Supporting and supervising care/support staff in the community
Completing care plan audits, competency checks, and face-to-face supervisions
Assisting with the assessment and setup of new customer care packages
Delivering personal care when required and modelling best practice
Monitoring and maintaining compliance with CQC standards and KPIs
Contributing to recruitment, induction, and mentoring of new care staff
Participating in the on-call rota and covering shifts when needed
Maintaining accurate records and electronic systems
Acting as a link between customers and the office, promoting professionalism and respect

? What You’ll Need

You’ll be someone who thrives in a fast-paced environment, has a keen eye for detail, and truly believes in delivering person-centred care.

Essential:

A strong understanding of person-centred care in the community
Previous experience supervising staff in a care environment
Ability and willingness to deliver personal care
Excellent communication, leadership, and time management skills
Caring, professional, and adaptable nature
Full UK driving licence and access to reliable transport
The right to work in the UK

Desirable:

A BTEC Diploma Level 2 or other professional care qualification
Experience in conducting risk assessments, audits, or spot checks

?? What We Offer

Competitive salary and mileage allowance
Flexible working pattern (weekends and office/community mix)
Regular supervision and opportunities for professional development
Supportive and friendly team culture
Training towards further qualifications
The opportunity to make a meaningful difference in people’s lives every day
A meaningful and rewarding career with room to grow
Ongoing training and development opportunities
Support from a close-knit, values-driven team
A chance to make a real impact
Paid day off on your birthday…….so you can relax
25 days paid holiday plus bank holidays
Excellent refer a friend bonus scheme
Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses.
Employer contributory pension scheme.

Why Work With SCA Care?

At SCA Care, we’re not just another care provider. We’re a not for profit organisation that puts people first—both our customers and our team. We celebrate diversity, value your ideas, and support your journey every step of the way. When you join us, you become part of something bigger: a mission to make lives better, every single day.

About you!

If you have a passion for assisting individuals in supporting living environments or helping our customers stay in their family homes to help us achieve our ambitions for charitable impact, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Ready to make a difference?
Apply now and start a fulfilling new chapter in care. ??

SCA is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment.

SCA is a Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum criteria for this role. SCA has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and development of disabled employees.

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