Outreach Worker

Outreach Worker

Join us to play a vital role in engaging adults sleeping rough in Middlesbrough and guide them towards safety, stability and opportunity.

Location: Middlesbrough (NE)

Salary: £24,781

Closing Date: 01 February, 2026

Employment Type: Temporary

Hours per week: 37.5

About the Role

Join the charity as an Outreach Worker and play a frontline role in supporting adults experiencing homelessness in Middlesbrough. You’ll be out in the community—often during early morning outreach—building trust with people sleeping rough, meeting them on their terms, and connecting them with safe accommodation, health support and opportunities that strengthen resilience and wellbeing. Working within a trauma informed, strengths based model, you’ll help clients overcome barriers and take positive steps toward stability and independence. 

In this dynamic, multi agency role, you’ll deliver targeted outreach, attend local drop ins, and advocate for coordinated, compassionate responses across housing, health, substance use and justice services. You’ll bring experience supporting people with complex needs, confidence in managing risk and maintaining accurate records, and a commitment to safeguarding, equality and person centred practice. If you’re proactive, adaptable and motivated by making real change happen, this role offers a meaningful opportunity to do exactly that. 

In this role, you will:

• Engage adults experiencing homelessness through targeted street outreach, including early morning shifts.
• Build trust and provide person centred support across housing, health, substance use, finances and meaningful activities.
• Create SMART support plans, complete risk assessments and maintain accurate case records in In Form.
• Work collaboratively with housing, health, justice and community partners to deliver joined up support.
• Advocate for trauma informed, strengths based services and challenge barriers within local systems.
• Support clients to attend appointments, sustain accommodation and improve wellbeing and resilience.
• Uphold safeguarding, lone working and professional boundary standards at all times.
• Demonstrate flexibility, problem solving skills and commitment to equality, inclusion and the charity’s values.

About You

Bring strong people skills and the ability to engage confidently with individuals experiencing homelessness, mental ill health or substance use, using clear communication, SMART support planning, accurate digital record keeping and effective multi agency working. You’ll stay flexible during outreach and lone working, apply a trauma informed and strengths based approach, and show resilience, professionalism, safeguarding awareness and a commitment to equality. We’re looking for evidence of supporting people with complex needs (including lived experience), maintaining high quality documentation, collaborating with partners and delivering safe, reflective practice in community based settings.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death in service benefit
• Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, they will carry out the appropriate Disclosure & Barring Service (DBS) check. Only information that is relevant to the role is looked at, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and applicants are encouraged to discuss any concerns with openly.

About The Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.