Registered Manager

Registered Manager

We are looking for an experienced Registered Manager to join an exciting organisation to develop the proposition to establish a new care agency.
 

Position: Registered Manager

Location: Berkhamsted

Contract: Full-time, Permanent

Salary: up to £40k

About the Role:

An exciting opportunity has arisen for an experienced Registered Manager to lead the development and establishment of a new domiciliary care agency. This role is part of a broader initiative to generate commercial revenue that will support free hospice care. The successful candidate will be responsible for shaping the business model, obtaining CQC registration, recruiting a high-quality care team, and ensuring the safe and effective delivery of person-centred care services.

This is a unique opportunity to influence the growth and direction of a new care agency while being supported by established clinical, finance, and senior management teams.

About You:

We are looking for a motivated and experienced leader with a strong background in domiciliary care management. You will have the expertise to drive business development, the leadership skills to build and manage a team, and a passion for delivering high-quality, person-centred care. Your ability to navigate CQC regulations, develop strategic plans, and oversee daily operations will be crucial to the success of this new service.

Key Responsibilities:

Development Phase

• Establish and develop the care agency’s business model, evaluating both membership and traditional funding structures.
• Lead the completion of CQC registration and become the Registered Manager.
• Develop and execute recruitment and marketing plans.
• Set up digital systems, including a website, referral pathways, and electronic rostering.

Setup and Delivery Phase

• Achieve business plan income targets, manage expenditure budgets, and report on key performance indicators (KPIs).
• Promote the service through outreach initiatives, private GPs, and private hospitals.
• Ensure a balanced client base to meet financial and growth targets.
• Recruit, train, and manage a team, ensuring quality assurance and compliance.
• Share on-call duties and provide care coverage during emergencies.
• Ensure compliance with CQC regulations and Data Protection Act (DPA) standards.
• Conduct care assessments, develop and review care plans, and maintain effective communication with clients, relatives, and healthcare professionals.

Essential Skills:

• Proven experience managing domiciliary care services.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Highly organised with the ability to work in a fast-paced, detail-driven environment.
• Commercial acumen with experience managing income targets and budgets.
• Deep understanding of CQC regulations and relevant legislation.
• Proficiency with electronic care records and digital care systems.
• NVQ Level 5 in Leadership for Health and Social Care (or equivalent experience).
• Full driving license and own transport.
• Experience in setting up a domiciliary care agency.
• Strong network within health and care sectors in South Buckinghamshire or Southwest Hertfordshire.          

You may have experience in roles such as Registered Manager, Home Manager, Team Leader, Senior Home Carer, Senior Care Worker, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, Deputy Care Manager, Residential Care Manager, etc.