Support Worker

Support Worker – Telford (TF4)

Location: Telford, TF4 (Just a 6min Walk from Holy Trinity Church, Old Vicarage Road)
Pay Rate: £12.31 per hour
Hours: Full-Time & Part-Time Opportunities Available

Are you confident, energetic, and passionate about helping others live independently? We’re looking for Support Workers to join our team in Telford, supporting 14 individuals who live in their own apartments within a vibrant and inclusive supported living setting.

This is a fantastic opportunity to be part of a team that values individuality, promotes independence, and supports people to live life their way.

About the People You’ll Be Supporting

The people we support range in age from 18 to mid-50s and have a variety of needs including learning disabilities, autism, and mental health conditions. They are largely independent and do not currently require personal care or moving and handling support.

Support is focused on prompting and encouragement, helping individuals maintain their independence and enjoy their day-to-day lives.

Interests of the People We Support

The individuals enjoy:

• Shopping and meals out
• Cinema trips and bingo nights
• Days out to the seaside, theme parks, and the zoo
• Walking and going to the gym
• Parties and spending time with family and friends

With such a wide range of interests, every day is different – and full of opportunities to make a difference.

Your Role

You’ll be supporting individuals with:

• Meal planning and cooking
• Maintaining their tenancy
• Cleaning, laundry, and household tasks
• Budgeting and managing finances
• Shopping and attending appointments
• Online safety and digital support
• Building and maintaining relationships

Shift Patterns

• Early shifts: 7:30am – 3pm
• Late shifts: 3pm - 10:30pm
• Alternate weekends required
• No sleep-in shifts required

Rotas are planned in advance to support a healthy work-life balance.

What We’re Looking For

We’re seeking Support Workers who are:

• Confident and enthusiastic, with a positive attitude
• Empathetic and patient, with a person-centred approach
• Team players, who also feel confident working independently
• Flexible and proactive, ready to support a variety of needs
• Non-drivers welcome – no mobility vehicles currently in use

Experience is helpful but not essential – full training will be provided.

Why Choose Dimensions?

• Award-Winning Workplace: Recognised as one of the UK’s best workplaces in the ‘super large’ category by the Great Place to Work Institute seven years in a row.
• Generous Leave: 30 days annual leave pro rata with the option to buy and sell leave.
• Career Development: Paid training and opportunities to further develop your career through funded accredited courses.
• Well-Being Focus: Comprehensive well-being strategy and staff listening network.
• Values-Driven: We put people with learning disabilities and their families at the heart of everything we do.
• Referral Bonus: Receive a £200 bonus if you refer a friend and they’re successfully employed.
• Learn To Drive Scheme: For non-driver opportunities, we cover the cost of driving lessons for colleagues.
• Additional Perks: Bike to Work scheme, discounts on meals, shopping, entertainment, and gym memberships.

Other Important Information

• Immediate Reviews: Applications are reviewed upon receipt and interviews will continue until positions are filled.
• Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned. In this context, "gender" refers to the sex legally assigned to an individual.
• DBS Disclosure: An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Dimensions.
• Inclusive Workforce: We welcome applications from everyone with the right to work in the UK and value diversity in our workforce.
• Disability Confident: We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
• BSL Support: British Sign Language (BSL) translated videos are available for all of our recruitment communications.

Ready to make a real difference? Apply now and join a team that values you and the incredible work you do!