Support Worker

About Dimensions

Are you the steady, positive role model we’re looking for? At Dimensions, you can bring your whole self to work – and be celebrated for it. As a Lead Support Worker in New Milton, you’ll belong to a team built on respect, kindness, and genuine care. We listen, learn, and grow together, creating a workplace where everyone feels supported and included. Recognised as a Great Place to Work for seven years running, we’ll give you the tools, training, and encouragement you need to thrive – and help others do the same.

About the Role

• Support Worker
• Full time (37.5 hours) & Part time (22.5 hours) available
• Winchmoor Hill, Enfield, N21
• £12.64 per hour

We’re looking for values-led Support Workers to join our supported living home, where five adults, four men and one woman, are supported to live fulfilling, active lives. Experience isn’t essential; what matters most is compassion, commitment, and a willingness to learn. We have both full-time (37.5 hours) and part-time (22.5 hours) roles available.

You’ll be part of a consistent staff team, working alongside two colleagues during each shift, although there may be occasions where you support someone on a 1:1 basis. Shifts are usually 7.5 hours and a regular pattern of 07:00–14:30, 14:00–21:30, and sleep-ins from 21:30–07:00, with alternate weekend working.

You will support people to enjoy their weekly routines such as day centres, music sessions, sensory time in the home, and community-based hobbies. This role is ideal for someone who is proactive, creative and confident in organising events, bringing ideas, and using active support to help people build independence and enjoy the things that matter to them.

Staff are also responsible for cooking meals, supporting with medication, maintaining records, and ensuring each person receives safe, personalised and high-quality support throughout the day and sleep-in. You will provide full personal care, support with hoisting, PEG feeding and several people have SALT guidance in place which you will follow closely. Two people have epilepsy and require administration of emergency medication when necessary.

About You

We are a values-based employer, and we shortlist based on how well you reflect our core values: Ambition, Courage, Integrity, Partnership, and Respect. We’re looking for Support Workers who:

• Bring compassion, patience, and strong values.
• Are proactive, creative and confident planning weekly routines.
• Can use active support approaches.
• Work well in a team and follow clear guidance.
• Are comfortable delivering personal care.
• Are willing to learn clinical tasks such as PEG care and epilepsy support.
• Can use basic digital systems for recording and communication.

No previous experience is needed—we provide full training and ongoing development.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.