Care Supervisor

We are looking for someone with or close to the following:

Qualifications:

• NVQ / QCF Level 3 in Health & Social Care or equivalent.
• Full UK Driving Licence

Experience:

• At least 1–2 years’ experience in a domiciliary or home care role, with previous supervisory or senior responsibility.
• Experience managing medication administration, care documentation, and auditing (e.g. using MAR / eMAR).   Skills:
• Strong communication skills, leadership, and mentoring abilities.
• Excellent organisational skills and the ability to prioritise.
• Good digital literacy; comfortable using care planning systems, electronic care records, and office software.

For the role that include the following:

Supervision & Mentorship

• Conduct regular one-to-one supervisions, appraisals, and support visits with care staff.
• Mentor and coach staff, supporting their professional development, skills, and confidence.

Care Planning & Quality Assurance

• Review, update, and audit care plans to ensure they reflect clients’ needs and are correctly implemented.
• Perform risk assessments, infection control, safeguarding, and ensure compliance with company policy.
• Monitor and audit care notes / eMARs for medication compliance.

Client Relationship Management

• Build and maintain positive relationships with clients, families, and external professionals.
• Attend client visits when required to introduce carers, assess needs, and review care delivery.

Team & Operations Management

• Support in recruitment, induction, and training of new care staff.
• Support rota planning, ensuring coverage, and contribute to on-call rota where necessary.
• Escalate and handle complaints or safeguarding concerns appropriately.