Operations Manager

We are seeking an experienced and proactive Operations Manager to lead high-quality social care services for children, young people and families.

Position: Operations Manager

Location: Reading with travel to provisions

Salary: £45,000 – £50,000 per annum

Contract: Full-time, Permanent

Hours: 37.5 hours per week

About the Role

As Operations Manager, you’ll play a pivotal role in the day-to-day running of children’s residential care, supported accommodation and family services. Working closely with the CEO, you’ll lead and support a multidisciplinary team to deliver high-quality, person-centred care that meets regulatory standards and delivers meaningful outcomes.

Key responsibilities include:

• Leading service development and driving continuous improvement.
• Managing and supporting staff recruitment, rotas, supervision, and performance.
• Overseeing service delivery to ensure safety, quality, and compliance with Ofsted, Children’s Homes Regulations and Supported Accommodation Regulations.
• Building and maintaining effective partnerships with local authorities and external stakeholders.
• Leading risk management processes and incident response.
• Monitoring service outcomes and contributing to strategic planning through reports and evaluations.

This role offers the opportunity to influence real change in the lives of vulnerable children and young people, while supporting a dedicated and compassionate workforce.

About You

• You will be an experienced leader in children’s social care with a deep understanding of relevant UK regulations and safeguarding requirements.
• Skilled in managing teams and supporting professional development in a fast-paced, responsive environment.
• A strong communicator, capable of working collaboratively with internal teams and external partners.
• Strategic and analytical, with a passion for service improvement and accountability.
• Committed to equality, inclusion and the rights of young people.

Essential:You must either be a registered Ofsted inspector or eligible for Ofsted and CQC registration.

You will also need to meet enhanced DBS requirements, hold a full UK driving licence, and have the right to work in the UK.

About the Organisation

This role is offered through NFP People on behalf of a not-for-profit organisation that delivers Ofsted-registered residential care, supported accommodation and family-focused services across Reading and Berkshire. The team is committed to empowering children and young people to lead safe, confident and independent lives. Their trauma-informed, inclusive approach ensures that every individual is supported with care, dignity and respect.

Other job titles that may apply to this role:

Registered Manager, Children’s Home Manager, Head of Care, Residential Services Manager, Care Services Lead, Service Delivery Manager, Social Care Operations Lead, Strategic Operations Manager, Safeguarding Lead.