Reception/Administrator

Reception/Administrator

Location: Woolwell, Plymouth

Rate: 12.71 per hour

Permanent | Full-time | 37.5 hours per week 

Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

About the service - Roborough

Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.

The Role:

You will:

• Provide a warm and welcoming reception for visitors.
• Offer administrative support to the management team.
• Maintain accurate records and documentation.

Who We’re Looking For

If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!

Requirements:

• Experienced in a customer-facing role.
• Skilled at building rapport and maintaining relationships with diverse individuals.
• Able to work independently and adapt to change.
• Actively contribute to team meetings and process improvements.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Experience with finance software and rota management is a plus, but not essential (training provided).

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies